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FAQs

Returns require a Return Authorization Number. Request a number by connecting with Customer Service using email sales@ihsdepot.com or by telephone at (289) 477-5014. Returns will not be permitted on any of our products more than 30 days after purchase. Special Orders and Custom Product orders are never returnable.

Yes, we’ll ship your package anywhere that can accept deliveries. Additional charges may apply for deliveries out of province and remote areas. Consult our customer service at the time of your order.

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions by telephone and email. Contact us at (289) 477-5014 or sales@ihsdepot.com

Our OnLine Store (www.IHSDEPOT.online) will take credit cards. We are able to accept payment by credit cards for phone and in-person orders. We will, however, also accept cash and cheques.